Jingshen

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JAMES L. HAYES

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Jingshen is the Mandarín word for spirit and vivacity. It is an ímportant word for all who would lead, because above all things, spirit and vivacity set effective organizations apart froin those that will decline and die. And leaders by their words and actions buíld or kill an organization's spirit.

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JAMES L. HAYES

President, American Management Associatiuns

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