STUDY ON THE ORGANIZATIONAL CLIMATE OF A HEALTH CARE SYSTEM IN MEXICO CITY AND ITS RELATIONSHIP WITH THE TRANSFORMATIONAL AND TRANSACTIONAL LEADERSHIP OF ITS MANAGERS

Abstract

The aim of this study is to make an organizational diagnosis regarding the correlations of the transformational and transactional leadership subscales, according to the Transformational leadership Model by Bass and Avolio and taking into consideration organizational climate factors within a system, measured by the Gordon and Howe model, in Directors of a Government Health Care System, which is integrated, in his first level, by four medical units in México City. 45 directors1 profiles were analyzed according to the perception of 178 immediate lower position employees (followers). Results indícate transformational leadership subscales dominance among the studied directors. Variables of result appear, according to their importance, as follows: effectiveness, extra effort and satisfaction. Transformational leadership subscales obtain higher correlations to organizational climate factors, as well as to variables of result; they have greater influence on variables of result as well, in comparison to the transactional leadership subscales, hereby explaining 90 % of the variance in each of them, in this study. Adequate reliability levels were obtained for the questionnaires used, according to the Alpha of Cronbach test. Previous empirical findings made by Bass and Avolio, such as the achievement of significant inverse coefficients regarding the correlations between the Management by exception passive and the Laissez-faire subscales, and all the variables of the model, as well as a positive correlation between the Management by exception passive and the Laissez-faire subscales, were confirmed. Diagnosis results on organizational climate and leadership will determine forthcoming organizational intervention strategies on personnel training and development programmes.