Servant Leadership and Innovation in the Mexican Manufacturing Industry
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Abstract
The objective of this study was to examine service leadership to determine whether it promotes innovative behavior in employees, with team trust and citizen behavior toward the organization considered as mediating variables. The method was quantitative, explanatory, and cross-sectional. The sample consisted of 380 employees in the Mexican export manufacturing industry. The results reveal that servant leadership directly and indirectly influences innovative behavior, and organizational civic behaviors play a mediating role between this style and trust, reinforcing its influence on innovative behaviors. The findings advance knowledge about the importance of service leadership in innovative behavior, a topic that has been little explored. It also provides empirical evidence in Latin America, where few studies exist, thus highlighting its originality. Limitations are associated with research design.
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