Determinants of E-commerce Adoption in Wholesale SMEs

Main Article Content

Magdalena Palomares Bañuelos
Laura Cristina Piñón Howlet
Alma Lilia Sapién Aguilar

Abstract

The objective of the article is to determine the operational and digital perception characteristics for E-commerce (EC) adoption in wholesale SMEs. The quantitative method analyzed 185 wholesale SMEs in Chihuahua, Mexico, using binary logistic regression. The results indicate a robust model (94.6% global accuracy). EC adoption is significantly associated with perceived benefits (Exp(B)=55.698), transactional web functions (Exp(B)=43.771), and the use of integrated technological systems (Exp(B)=22.019). The findings reveal that success is not fortuitous; it depends on organizational maturity and a strategic managerial vision that supports technological infrastructure. The originality lies in the quantitative analysis of specific technological implementation factors for wholesale trade SMEs within a Mexican regional context. The limitation is that the inference is restricted to wholesale trade SMEs in the city of Chihuahua.

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Author Biographies

Magdalena Palomares Bañuelos, Tecmilenio University, Mexico.

PhD in Administration from UACh (Mexico). Professor at Tecmilenio University, School of Business. Research area: Administrative management and technological innovation. magda_pb@tecmilenio.mx

Laura Cristina Piñón Howlet, Autonomous University of Chihuahua, Mexico.

PhD in Administration from UACh (Mexico). Professor at the Autonomous University of Chihuahua (UACh), Faculty of Accounting and Administration. Research area: Administrative management and technological innovation. lpinon@uach.mx

Alma Lilia Sapién Aguilar, Autonomous University of Chihuahua, Mexico.

PhD in Administration from UACh (Mexico). Professor at the Autonomous University of Chihuahua (UACh), Faculty of Accounting and Administration. Research area: Administrative management and technological innovation. lsapien@uach.mx.

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