BETTER MEETINGS LEAD TO HIGHER. PRODUCTIVITY: A CASE STUDY

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SALLY KEEN
JANE PRESLEX

Resumen

A division of the Social Security Adminis­ tration trained its managers in a new way of running meetings; results included grea­ ter motivation, better problem solving, and higher output.

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Biografía del autor/a

SALLY KEEN, director of the Western Regional Program Center, USA

is a division director of the Western Regional Program Center, Social Secu­ rity Adminisration. A graduate of the Universi­ ty of Texas, she worked for private industry before joining SSA as a claims representative in 1961. She has held a variety of managerial posi­ tions in SSA. As assistant regional representative in its Western Program Center (looted in San Francisco), she coordinated the liaison function between the Center and the social security offices

JANE PRESLEX, California State University, Hayward.

is employee development specia­ list at the Center, where she conducts seminars and workshops in management techniques and communication skills. She is a graduate of Ca­ lifornia State University at Hayward.

Citas

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